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BRB…As promised, JetBlue.com will ‘be right back’— hopefully
Update: JetBlue.com, the airline’s website, was apparently operational again Saturday by 3 p.m. EST. As promised, JetBlue’s website, JetBlue.com, went quiet this afternoon as the airline transitions...
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On-time arrival: JetBlue.com online again
JetBlue.com, the airline’s website, was apparently operational again today by 3 p.m. EST. The airline, which is transitioning this weekend to SabreSonic as the host of the airline’s reservations...
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Jilted by JetBlue for Sabre, Navitaire strikes back
While much of the attention in JetBlue’s cutover to the SabreSonic CSS as the airline’s reservations system provider has focused on new functionalities, Navitaire, the company that JetBlue largely...
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Breaking news: American Airlines-HP sign Jetstream contract
Some seven months after American Airlines and HP signed a letter of intent for HP to build a new passenger services system for American, an airline spokesman revealed the two parties have reached a...
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AeroMexico to transition from HP to Sabre as new reservations-system provider
Score another win for Sabre as AeroMexico selected SabreSonic for the airline’s new internal reservations system. You can also look at it as a little bit of revenge. The deal might be seen as a small...
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TLabs Showcase – BookingBug
TLabs focus on startups featuring UK and US-based BookingBug. Who and what are you (including personnel and backgrounds)? We are BookingBug an online booking/reservation/affiliate engine created by...
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British Airways blames computer system for complex ash ticket re-issuing
Just when flights were getting back to normal following the European volcanic ash drama, British Airways has been forced to defend complicated methods used to get passengers home. Some passengers have...
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Sabre deal with British Airways exposes growing complexity of airport technology
On the surface, a partnership between Sabre and British Airways this week indicated that the airline would be handing over much of its airport customer handling technology to a new provider. The deal...
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Virgin Blue flights delayed as Navitaire reservations systems crashes
It sure gets sticky when airlines switch from one internal reservations system to another — even when both systems come from the same vendor. Just ask Virgin Blue and Navitaire. Virgin Blue’s New Skies...
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American Airlines proceeds with plans for HP Jetstream reservations system
American Airlines is proceeding with plans to have HP build the airline a new internal reservations system, dubbed Jetstream. The airline and HP concluded a formal agreement in March to have HP develop...
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Southwest to acquire AirTran and stick with free bags policy
Southwest Airlines’ agreement to acquire AirTran Airways for $1.4 billion could have one reservations system provider and major online travel agencies feeling pinched. On the tech front, Southwest...
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Southwest considering Sabre or Amadeus for new reservations system
Southwest Airlines is actively considering a switch to a new internal reservations system and has narrowed its choices of vendors to Sabre and Amadeus. The news came out of the airline’s Investor Day....
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United to leave Travelport reservations system and transition to HP
The big decision is in: United Airlines plans to wean itself off its decades-long reservations-system provider, Travelport’s Apollo, and to migrate its reservations to HP‘s SHARES system in 2012....
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Virgin America signs reservations, GDS deals with Sabre
Virgin America, in purusing its growth strategy, signed a reservations systems deal with Sabre Airlines Solutions, and the airline also renewed its Sabre Travel Network GDS contract. In addition to the...
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Distribution questions loom following US approval of Southwest-AirTran merger
What will happen to AirTran distribution on online travel agency websites once its merger and integration with Southwest Airlines gets under way in earnest? That question comes to the fore following...
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United Airlines and Amadeus dissolve Altéa contract with $75M payment
United Airlines and Amadeus officially dissolved their long-stalled contract to migrate the airline’s internal reservations system to the Amadeus Altéa platform from Travelport’s Apollo system. United...
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Southwest delays reservation system decision — Is there a method to the madness?
With an integration of recently acquired AirTran on the agenda, Southwest Airlines has decided to delay a decison on selecting a new reservation system provider. This comes at an interesting time for...
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Forget PCs — HP signs applications services pacts with US Airways and Dollar...
HP may or may not be mulling a plan to shed its PC business, but new agreements with US Airways and Dollar Thrifty highlight how IT services and transportation will remain a core business. HP...
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Southwest Airlines decision on Sabre or Amadeus for reservations system? Goes...
UPDATE: Southwest CEO Gary Kelly says the airline is “years away” from replacing its existing reservations system. Kelly revealed that scenario in a Wall Street Journal interview today. His statement...
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Treovi claims first completely free web booking and listing system for hotels
A bold statement from Switzerland-based Treovi, a startup which is about to take the covers off a service which it says has a business model “very different” from other online reservation services. The...
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